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Glossary

The language of luxury concierge

UHNWI, family office, off-market, estate management… Essential definitions to navigate the world of private concierge and wealth management.

UHNWI (Ultra-High-Net-Worth Individual)

A person with a significant net worth (excluding primary residence). UHNWI represent the core clientele of private concierge services like AC PRIVATE - A List concierge, requiring bespoke, confidential, 24/7 support.

Family Office

A private structure dedicated to managing the wealth of one or more affluent families. Covers investment, tax, succession and often coordinates personal service providers. AC PRIVATE - A List concierge acts as operational partner for family offices on real estate, estate management and lifestyle.

Off-Market (Real Estate)

A property offered for sale outside public channels (portals, shopfront agencies). Off-market transactions guarantee seller and buyer confidentiality — essential for UHNWI. AC PRIVATE - A List concierge covers Paris, Monaco, Geneva and Luxembourg.

Estate Management

Daily and periodic management of one or more residences: staff supervision, maintenance, provisioning, security, arrival preparation. A fundamental service of UHNWI private concierge.

Butler

A professional in charge of the domestic management of a prestige residence. At AC PRIVATE - A List concierge, the term also refers to the dedicated point of contact coordinating all client services.

Corporate Concierge

An outsourced wellbeing and personal assistance service for company employees. Aims to retain talent, reduce absenteeism and strengthen employer brand. AC PRIVATE - A List concierge offers dedicated C-suite programmes.

Prestige Home Staging

Staging a high-end property to maximise its appeal for sale or rental. Furniture, lighting, art and ephemeral decoration for properties among the highest values in the market.

NDA (Non-Disclosure Agreement)

A confidentiality agreement between the concierge and client, guaranteeing non-disclosure of all personal, patrimonial or transactional information. Systematic at AC PRIVATE - A List concierge from first contact.

Health Concierge

Confidential medical and wellness support service for executives and UHNWI. Coordination of executive check-ups, medical follow-up, longevity programmes and integrative wellness.

Executive Check-up (STEP)

A comprehensive health assessment protocol for executives and UHNWI. The STEP programme is the gold standard for executive health assessments in France. AC PRIVATE - A List concierge is exclusive STEP Alsace-Vosges partner.

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